Terms & Conditions

Terms of Service

OVERVIEW

This website is operated by Vida Nutrition. Throughout the site, the terms “we”, “us” and “our” refer to Vida Nutrition. Vida Nutrition provides this website, including all information, tools and services available from this site to you—the user—on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing from us, you are engaging with our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, then you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time by posting changes to this page. It is your responsibility to check this page periodically. Continued use of the website following any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., who provide us with the e-commerce platform that enables us to sell our products and services.

1. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country of residence or that you are the age of majority and have given us consent for any minors using this site.

You agree not to use our products or services for any unlawful or unauthorised purpose. You must not transmit any malicious code, viruses or any harmful software. A breach of any of these Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) technical adaptations to meet the requirements of connected devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service or website content without express written permission from us.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The information on our site is provided for general purposes only. We are not responsible if any content is not accurate, complete, or current. Reliance on the material is at your own risk.

We reserve the right to change site content at any time, but we have no obligation to update any information.

4. MODIFICATIONS TO THE SERVICE AND PRICING

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time. We are not liable for any such changes or discontinuation.

5. PRODUCTS OR SERVICES

Some products or services may only be available online and in limited quantities. These items are subject to our Return Policy.

We make every effort to display product colours and images as accurately as possible. We cannot guarantee exact colour representation across all devices.

We reserve the right to limit sales to any person, region or jurisdiction, and to discontinue any product at any time. All offers are void where prohibited.

We do not guarantee that products, services, or information will meet your expectations or that errors will be corrected.

6. BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person or household. If we make a change to or cancel an order, we may notify you via the contact details provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update this information as needed.

Please see our Returns Policy for more details.

7. OPTIONAL TOOLS

We may provide access to third-party tools. We are not responsible for and do not monitor or control these tools. Your use of optional tools is entirely at your own risk and discretion.

Future features or services offered via the website will also be subject to these Terms.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or any issues arising from your use of third-party sites.

Please review third-party policies and terms before engaging in any transaction.

9. USER FEEDBACK AND SUBMISSIONS

If you send us submissions (e.g., reviews, ideas, suggestions), you agree that we may use, copy, publish and distribute them without restriction.

We are under no obligation to maintain comments in confidence, compensate for them, or respond.

You must not post content that infringes the rights of others, is offensive, or contains malware. You are solely responsible for your submitted content.

10. PERSONAL INFORMATION

Your submission of personal data through the site is governed by our Privacy Policy.

11. ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, update information or cancel orders if any site content is inaccurate. This includes pricing, descriptions and availability, without prior notice.

We are not obligated to update information unless legally required.

12. PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To infringe rights or violate laws

  • To transmit harmful code

  • To collect personal data of others

  • To spam or scrape

  • For any obscene or immoral purpose

Violation may result in termination of access.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of the Service.

Services and products are provided “as is” and “as available,” with no warranties unless expressly stated. We are not liable for any direct or indirect damages, including loss of data, profits or opportunity, even if advised of the possibility.

Some jurisdictions do not allow limitation of liability, so our liability shall be limited to the maximum extent permitted by law.

14. INDEMNITY

You agree to indemnify and hold harmless Vida Nutrition, its directors, officers, employees, and affiliates from any claim or demand resulting from your breach of these Terms or violation of any law or third-party rights.

15. SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, that part shall be severed and the remainder shall remain valid and enforceable.

16. TERMINATION

These Terms remain effective until terminated by either party. You may terminate by ceasing use of our site. We may terminate access at any time if we believe you’ve violated the Terms. All liabilities prior to termination survive termination.

17. ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and Vida Nutrition and supersede any prior agreements.

18. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

19. CHANGES TO TERMS

You may review the latest version of the Terms on this page. We reserve the right to update or change these Terms at any time by posting revised terms on our website.

20. CONTACT INFORMATION

Questions about these Terms should be sent to us at:

📧 Email: support@vidanutrition.co.uk
📍 Address: 30 Churchill Place, London, England, E14 5RE